FAQs & Troubleshooting
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215 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7(Video) Replace the Toner Cartridge
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 10I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 11Install a Certificate on Your Brother Machine
- 12(Video) Set up your Brother machine
- 13(Video) Unpack your Brother machine
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15Paper is Jammed inside the Machine
- 16Jam MP Tray
- 17Reset the Network Settings to the Factory Settings
- 18Wireless setup is requesting a WPS PIN to complete the setup
- 19Configure the Store Print Log to Network Settings Using Web Based Management
- 20Media Type Mismatch or Media Mismatch
- 21Print as a Poster (Windows®)
- 22Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 23Cannot print after a Windows 10 update (June 2020)
- 24Print on Both Sides of the Paper (Windows®)
- 25(Video) Connect the cord
- 26Paper is Jammed in the 2-sided Tray
- 27Paper is Jammed in the Paper Tray
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29Enable the Brother machine's network interface.
- 30Delete print jobs from the print queue.
- 31Print both sides of paper or a booklet automatically
- 32Image skewed
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 37Replace Drum
- 38Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 39Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41Toner Low or Prepare New Toner Cartridge
- 42(Video) Update the Driver or Firmware for your Brother machine
- 43Manage Your Network Machine Securely Using Web Based Management
- 44I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 45What kind of envelopes and labels are recommended for printing?
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Use a Macro from Your Computer (Windows®)
- 48Drum !
- 49Paper is Jammed in the Back of the Machine
- 50Print the Network Configuration Report