FAQs & Troubleshooting
Latest |
100 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 129/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 228/05/2024Toner Low or Prepare New Toner Cartridge
- 328/05/2024Drum End Soon
- 408/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 508/02/2024(Video) Paper is Jammed inside the Machine
- 608/02/2024(Video) Paper is Jammed in the Back of the Machine
- 708/02/2024(Video) Paper is Jammed in the Paper Tray
- 808/02/2024(Video) Paper is Jammed in the MP tray
- 910/01/2024What is the default password for my Brother machine?
- 1007/12/2023Replace the Toner Cartridge *
- 1107/12/2023Print the Network Configuration Report *
- 1207/12/2023Access Web Based Management *
- 1307/12/2023Clean the Paper Pick-up Rollers *
- 1407/12/2023Clean the Drum Unit *
- 1507/12/2023Paper is Jammed in the 2-sided Tray *
- 1607/12/2023Paper is Jammed in the Back of the Machine *
- 1707/12/2023Paper is Jammed inside the Machine *
- 1807/12/2023Paper is Jammed in the Paper Tray *
- 1907/12/2023Paper is Jammed in the MP tray *
- 2007/12/2023Clean the Corona Wire *
- 2107/12/2023Replace the Drum Unit *
- 2207/12/2023Reset the Network Settings to the Factory Settings *
- 2302/10/2023After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 2407/09/2023Wrong Toner or Wrong Toner Cartridge
- 2507/09/2023Self-Diagnostic
- 2610/08/2023(Video) Set up your Brother machine
- 2710/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2826/07/2023What is the recommended paper?
- 2926/07/2023The printer status is Offline or Paused.
- 3026/07/2023Media Type Mismatch or Media Mismatch
- 3126/07/2023Cannot Detect
- 3220/07/2023Check the firmware version.
- 3320/07/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 3420/07/2023Poor fixing
- 3520/07/2023Toner specks
- 3620/07/2023Lines across the page
- 3720/07/2023Ghosting images
- 3820/07/2023Black lines down the page
- 3905/07/2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 4006/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4106/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4201/06/2023Add your Brother machine with AirPrint (macOS)
- 4301/06/2023Delete print jobs from the print queue.
- 4416/05/2023I cannot print from my computer via USB.
- 4527/03/2023Change the printer driver settings (Windows)
- 4627/03/2023"Offline" appears on the Status Monitor. (Windows)
- 4731/01/2023Out of Memory
- 4823/01/2023Update the Driver or Firmware for your Brother machine
- 4923/01/2023Where can I find my Brother machine's serial number?
- 5019/12/2022Can I use non-Brother or third party supplies with the Brother machine?