FAQs & Troubleshooting
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215 Results
- 1(Video) Load A4/Letter paper
- 2Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3Replace Drum
- 4What is Brother iPrint&Scan?
- 5(Video) Replace the Toner Cartridge
- 6How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11The printer status is Offline or Paused.
- 12Paper is Jammed in the Paper Tray
- 13Load and Print on Envelopes Using the MP Tray
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16Print as a Poster (Windows®)
- 17(Video) Unpack your Brother machine
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Paper is Jammed in the Back of the Machine
- 21Print the Network Configuration Report
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Cannot print after a Windows 10 update (June 2020)
- 24Drum End Soon
- 25Paper is Jammed in the 2-sided Tray
- 26Jam MP Tray
- 27(Video) Update the Driver or Firmware for your Brother machine
- 28Send an Email Securely Using SSL TLS
- 29Delete print jobs from the print queue.
- 30What is AirPrint?
- 31Wrinkles or creases
- 32Reset the Network Settings to the Factory Settings
- 33Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 34My printer takes a long time to start printing when using Airprint. (iOS 16)
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 37What driver package format is supported by my Linux distribution?
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 40I cannot print on a wireless (Wi-Fi) network (Windows)
- 41Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 42(Video) Set up your Brother machine
- 43How to identify your Operating System (OS).
- 44I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 45Install the optional lower tray
- 46Update the Driver or Firmware for your Brother machine
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 49Manage Multiple Certificates
- 50Load and Print Thick Paper and Labels Using the MP Tray