FAQs & Troubleshooting
Popular |
203 Results
- 1(Video) Load A4/Letter paper
- 2Replace Drum
- 3I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4Paper is Jammed in the 2-sided Tray
- 5Paper is Jammed in the Back of the Machine
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Paper is Jammed in the Paper Tray
- 8Paper is Jammed inside the Machine
- 9I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 13The printer status is Offline or Paused.
- 14What is Brother iPrint&Scan?
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Print on Both Sides of the Paper (Windows®)
- 17(Video) Unpack your Brother machine
- 18(Video) Replace the Toner Cartridge
- 19(Video) Connect the cord
- 20Jam MP Tray
- 21Add your Brother machine with AirPrint (macOS)
- 22Drum !
- 23Change the printer driver settings (Windows/macOS)
- 24What can happen if the wrong paper is used in your machine.
- 25Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 26Media Type Mismatch or Media Mismatch
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28What kind of envelopes and labels are recommended for printing?
- 29Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 30Secure Print (Windows®)
- 31Drum End Soon
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34Check the remaining ink or toner level (Linux)
- 35Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 36Load and Print Thick Paper Using the Paper Tray
- 37The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 38How to identify your Operating System (OS).
- 39"Offline" appears on the Status Monitor.
- 40What is the difference between the toner cartridge and the drum unit?
- 41What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Print as a Poster (Windows®)
- 45(Video) Set up your Brother machine
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Update the Driver or Firmware for your Brother machine
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49Send an Email with User Authentication
- 50Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.