FAQs & Troubleshooting
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136 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3(Video) Set up your Brother machine
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5(Video) Connect the cord
- 6Wrinkles or creases
- 7Paper is Jammed in the 2-sided Tray
- 8Load and Print Thick Paper Using the Paper Tray
- 9Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 10(Video) Unpack your Brother machine
- 11Replace Drum
- 12(Video) Update the Driver or Firmware for your Brother machine
- 13Print on Both Sides of the Paper (Macintosh)
- 14Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Paper is Jammed inside the Machine
- 17Paper is Jammed in the Back of the Machine
- 18Paper is Jammed in the Paper Tray
- 19Jam MP Tray
- 20Can I use AirPrint with my Brother machine?
- 21Toner Low or Prepare New Toner Cartridge
- 22Load and Print on Envelopes Using the MP Tray
- 23Media Type Mismatch or Media Mismatch
- 24Reduce Printing Noise
- 25Secure Print (Windows®)
- 26Drum End Soon
- 27Load and Print Thick Paper and Labels Using the MP Tray
- 28Change the printer driver settings (Windows/macOS)
- 29(Video) Replace the Toner Cartridge
- 30Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 33The printer status is Offline or Paused.
- 34Secure Print (Macintosh)
- 35Can I use non-Brother or third party supplies with the Brother machine?
- 36What can happen if the wrong paper is used in your machine.
- 37Reduce Toner Consumption
- 38Print on Both Sides of the Paper (Windows®)
- 39I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41What kind of envelopes and labels are recommended for printing?
- 42How to identify your Operating System (OS).
- 43Curled or wavy
- 44Envelope creases
- 45White lines, bands or ribbing across the page
- 46Clean the Corona Wire
- 47Clean the Paper Pick-up Rollers
- 48Drum !
- 49Gray background
- 50Install the optional lower tray