FAQs & Troubleshooting
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230 Results
- 1(Video) Replace the Toner Cartridge
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 7(Video) Load an Envelope (Manual Feed Slot)
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Paper is Jammed in the Paper Tray
- 10Paper is Jammed in the Manual Feed Slot
- 11Paper is Jammed in the Back of the Machine
- 12Paper is Jammed Inside the Machine
- 13Send an Email with User Authentication
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15(Video) Unpack your Brother machine
- 16Replace the Belt Unit
- 17Paper is Jammed underneath the Paper Tray
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20Replace the Drum Unit
- 21Replace the Waste Toner Box
- 22Add your Brother machine with AirPrint (macOS)
- 23(Video) Set up your Brother machine
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25What is Brother iPrint&Scan?
- 26What is the recommended paper?
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 29Log Access Error
- 30Print both sides of paper or a booklet automatically
- 31The printer status is Offline or Paused.
- 32Drum !
- 33What is the default password for my Brother machine?
- 34Cannot print after a Windows 10 update (June 2020)
- 35Uninstall the Brother Software and Drivers (Windows)
- 36Load and Print on Labels in the Manual Feed Slot
- 37Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 39Toner Low
- 40I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 41I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 42Create a Certificate Signing Request (CSR)
- 43Install a Certificate on Your Brother Machine
- 44Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 45Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 46No Drum Unit
- 47The color of your printouts is not what you expected
- 48Factory Reset
- 49Set up your Brother machine on a wireless network.
- 50Print a web page from iPrint&Scan when using an Android™ mobile device.