FAQs & Troubleshooting
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Latest |
226 Results
- 113/06/2024My Brother machine is unresponsive.
- 228/05/2024Drum End Soon
- 322/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 414/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 514/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 610/01/2024What is the default password for my Brother machine?
- 704/01/2024(Video) Unpack your Brother machine
- 804/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 904/12/2023Toner Low
- 1025/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1110/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1220/07/2023Check the firmware version.
- 1329/06/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 1427/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1508/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1606/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1706/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1801/06/2023Print both sides of paper or a booklet automatically
- 1901/06/2023Add your Brother machine with AirPrint (macOS)
- 2001/06/2023Delete print jobs from the print queue.
- 2116/05/2023I cannot print from my computer via USB.
- 2226/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2307/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2427/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2527/03/2023Change the printer driver settings (Windows/macOS)
- 2627/03/2023The printer status is Offline or Paused.
- 2715/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2814/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2912/01/2023Can I print in monochrome if one of the color toners run out?
- 3019/12/2022I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 3119/12/2022Reset the Drum Counter
- 3219/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3319/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3413/12/2022Open the Status Monitor
- 3513/12/2022How to identify your Operating System (OS).
- 3620/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3713/10/2022Print the Network Configuration Report
- 3827/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3930/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4024/08/2022Print as a Poster (Windows)
- 4116/08/2022Print as a Booklet Automatically (Windows)
- 4210/08/2022(Video) Replace the Toner Cartridge
- 4309/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4428/07/2022Update the Driver or Firmware for your Brother machine
- 4519/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4630/06/2022Check the Node Name of the Brother machine
- 4723/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4820/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4909/06/2022Access Web Based Management
- 5009/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)