FAQs & Troubleshooting
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225 Results
- 1(Video) Replace the Toner Cartridge
- 2Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace the Drum Unit
- 6Print as a Poster (Windows)
- 7(Video) Unpack your Brother machine
- 8What is Brother iPrint&Scan?
- 9(Video) Load an Envelope (Manual Feed Slot)
- 10What is the default password for my Brother machine?
- 11The printer status is Offline or Paused.
- 12Paper is Jammed in the Paper Tray
- 13Factory Reset
- 14Adjust color settings by using the custom setting in the printer driver
- 15Paper is Jammed in the Back of the Machine
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18Print the Network Configuration Report
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22Paper is Jammed underneath the Paper Tray
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Reset the Network Settings to the Factory Settings
- 25What is the recommended paper?
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 28Replace the Belt Unit
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Paper is Jammed in the Manual Feed Slot
- 31I cannot find some options in the Print dialog box (macOS 11 or later)
- 32Add your Brother machine with AirPrint (macOS)
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34Machine Reset
- 35Enable the Brother machine's network interface.
- 36(Video) Set up your Brother machine
- 37What can happen if the wrong paper is used in your machine.
- 38Print both sides of paper or a booklet automatically
- 39Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 40I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 41Paper is Jammed Inside the Machine
- 42Change the printer driver settings (Windows/macOS)
- 43Clean the Drum Unit
- 44Reset the Drum Counter
- 45How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 46Manage Multiple Certificates
- 47I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 48How to identify your Operating System (OS).
- 49Load and Print Paper in the Manual Feed Slot
- 50Wrinkled printout