FAQs & Troubleshooting
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213 Results
- 1Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2(Video) Replace the Toner Cartridge
- 3Paper is Jammed in the Paper Tray
- 4Replace the Waste Toner Box
- 5Print as a Poster (Windows)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7(Video) Unpack your Brother machine
- 8(Video) Load an Envelope (Manual Feed Slot)
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10The printer status is Offline or Paused.
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13What is Brother iPrint&Scan?
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15Paper is Jammed in the Manual Feed Slot
- 16Secure Print (Windows®)
- 17Load and Print on Labels in the Manual Feed Slot
- 18(Video) Set up your Brother machine
- 19Load and Print Paper in the Manual Feed Slot
- 20Paper is Jammed underneath the Paper Tray
- 21Paper is Jammed in the Back of the Machine
- 22Paper is Jammed Inside the Machine
- 23Add your Brother machine with AirPrint (macOS)
- 24Load and Print on Envelopes in the Manual Feed Slot
- 25What is the recommended paper?
- 26I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 27I cannot find some options in the Print dialog box (macOS 11 or later)
- 28Load Paper in the Paper Tray
- 29Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31No Paper MP
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34My Brother machine could not be found over the network when I installed drivers on my computer.
- 35How to identify your Operating System (OS).
- 36No Drum Unit
- 37Print both sides of paper or a booklet automatically
- 38Replace the Drum Unit
- 39Check the remaining ink or toner level (Linux)
- 40How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Change the printer driver settings (Windows/macOS)
- 43In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Log Access Error
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Adjust color settings by using the custom setting in the printer driver
- 48Toner Low
- 49What can happen if the wrong paper is used in your machine.
- 50What is the default password for my Brother machine?