FAQs & Troubleshooting
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220 Results
- 1(Video) Replace the Toner Cartridge
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Paper is Jammed in the Back of the Machine
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6(Video) Load an Envelope (Manual Feed Slot)
- 7Replace the Drum Unit
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Paper is Jammed Inside the Machine
- 10Paper is Jammed in the Paper Tray
- 11Replace Fuser
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13What is Brother iPrint&Scan?
- 14Paper is Jammed in the Manual Feed Slot
- 15The printer status is Offline or Paused.
- 16Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 17(Video) Unpack your Brother machine
- 18Replace the Belt Unit
- 19Install the built-in drivers (For Windows 8 and Windows 10)
- 20(Video) Set up your Brother machine
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22Toner Error
- 23Can I print on transparencies e.g. for overhead projectors?
- 24No Paper / No Paper T1
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27Replace PF Kit xx
- 28Replace the Waste Toner Box
- 29Configure the Store Print Log to Network Settings Using Web Based Management
- 30Drum Stop
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 32Manual Feed
- 33Size mismatch
- 34Load and Print on Envelopes in the Manual Feed Slot
- 35Print as a Poster (Windows)
- 36Delete print jobs from the print queue.
- 37Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 38The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 39Adjust color settings by using the custom setting in the printer driver
- 40Change the printer driver settings (Windows/macOS)
- 41No Belt Unit
- 42No Waste Toner
- 43Out of Memory / Print Data Full
- 44What driver package format is supported by my Linux distribution?
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46Load and Print on Labels in the Manual Feed Slot
- 47No Drum Unit
- 48Cartridge Error
- 49Belt End Soon
- 50Toner Low