FAQs & Troubleshooting
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218 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Paper is Jammed inside the Machine
- 3(Video) Replace the Toner Cartridge
- 4(Video) Cannot Detect
- 5(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9(Video) Unpack your Brother machine and install the toner cartridge
- 10(Video) Paper is Jammed in the Back of the Machine
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12(Video) Paper is Jammed in the 2-sided Tray
- 13(Video) Paper is Jammed in the Paper Tray
- 14I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19Load Paper in the Paper Tray
- 20(Video) Connect the cord
- 21Paper is Jammed in the MP tray
- 22What is the default password for my Brother machine?
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24What is Brother iPrint&Scan?
- 25Print both sides of paper or a booklet automatically
- 26Reset the Network Settings to the Factory Settings
- 27No Paper T1
- 28My Brother machine could not be found over the network when I installed drivers on my computer.
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Replace Drum
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33Import a Certificate and Private Key
- 34Load Paper in the Multi‑purpose Tray (MP Tray)
- 35The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 36(Video) Set up your Brother machine
- 37The printer status is Offline or Paused.
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 39Load and Print Envelopes Using the MP Tray
- 40What kind of envelopes and labels are recommended for printing?
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 43Drum !
- 44Envelope creases
- 45Disable the APIPA protocol.
- 46What is the recommended paper?
- 47Set up a Brother machine and your mobile device on a wireless network
- 48Cannot print after a Windows 10 update (June 2020)
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50(Video) Update the Driver or Firmware for your Brother machine