FAQs & Troubleshooting
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215 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2(Video) Connect the cord
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4(Video) Load A4/Letter paper
- 5(Video) Replace the Toner Cartridge
- 6Replace Drum
- 7I cannot print using my Brother machine on a wireless network (Mac)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) Paper is Jammed in the 2-sided Tray
- 10(Video) Paper is Jammed inside the Machine
- 11(Video) Load an Envelope (Manual Feed Slot)
- 12(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13What is Brother iPrint&Scan?
- 14(Video) Paper is Jammed in the Back of the Machine
- 15Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 16(Video) Unpack your Brother machine and install the toner cartridge
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 22The printer status is Offline or Paused.
- 23(Video) Paper is Jammed in the Paper Tray
- 24Reduce Printing Noise
- 25The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 26(Video) Set up your Brother machine
- 27(Video) Cannot Detect
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 322-sided Disabled
- 33Add your Brother machine with AirPrint (macOS)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Enable the Brother machine's network interface.
- 36I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 37No Toner
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 40Toner Low or Prepare New Toner Cartridge
- 41Print on envelopes, labels or thick paper from the Manual feed slot
- 42I cannot find some options in the Print dialog box (macOS 11 or later)
- 43I cannot print on a wireless (Wi-Fi) network (Windows)
- 44How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 45Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Reset Your Brother Machine
- 47What is the recommended paper?
- 48Change the printer driver settings (Windows/macOS)
- 49Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 50Drum !