FAQs & Troubleshooting
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204 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3(Video) Load A4/Letter paper
- 4What is Brother iPrint&Scan?
- 5(Video) Paper is Jammed inside the Machine
- 6(Video) Cannot Detect
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9(Video) Paper is Jammed in the Paper Tray
- 10Check the remaining ink or toner level (Linux)
- 11Create a Certificate Signing Request (CSR)
- 12How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 13Install a Certificate on Your Brother Machine
- 14Delete print jobs from the print queue.
- 15What is the recommended paper?
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17(Video) Unpack your Brother machine and install the toner cartridge
- 18I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 19Load Paper in the Paper Tray
- 20Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 21(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 22What can happen if the wrong paper is used in your machine.
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Brother iPrint&Scan cannot find my Brother machine (macOS)
- 26After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 27Export the Certificate and Private Key
- 28Media Type Mismatch or Media Mismatch
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Protect your Brother machine against unauthorised access over the network
- 31(Video) Connect the cord
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34How to identify your Operating System (OS).
- 35Change the printer driver settings (Windows/macOS)
- 36Self-Diagnostic
- 37Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 38I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 39Drum !
- 40Print the Network Configuration Report
- 41I cannot connect my machine to a Windows 11 computer via USB.
- 42Cannot print after a Windows 10 update (June 2020)
- 43(Video) Update the Driver or Firmware for your Brother machine
- 44Import a Certificate and Private Key
- 45Create a Self-signed Certificate
- 46Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 47The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Cartridge Error
- 50Print both sides of paper or a booklet automatically