FAQs & Troubleshooting
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203 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace the Toner Cartridge
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5(Video) Paper is Jammed inside the Machine
- 6Replace Drum
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8What is Brother iPrint&Scan?
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 10(Video) Paper is Jammed in the Back of the Machine
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12(Video) Paper is Jammed in the Paper Tray
- 13I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 14(Video) Paper is Jammed in the 2-sided Tray
- 15(Video) Unpack your Brother machine and install the toner cartridge
- 16Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18(Video) Cannot Detect
- 19(Video) Connect the cord
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22Protect your Brother machine against unauthorised access over the network
- 23(Video) Load an Envelope (Manual Feed Slot)
- 24Change the printer driver settings (Windows/macOS)
- 25The printer status is Offline or Paused.
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27What is Toner Continue Mode?
- 28Delete print jobs from the print queue.
- 29Drum !
- 30I cannot find some options in the Print dialog box (macOS 11 or later)
- 31Load Paper in the Paper Tray
- 32Cannot Detect
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34Cartridge Error
- 35Wrinkles or creases
- 36Send an Email Securely Using SSL/TLS
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38Manual Feed
- 39Curled or wavy
- 40What can happen if the wrong paper is used in your machine.
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44(Video) Set up your Brother machine
- 45Add your Brother machine with AirPrint (macOS)
- 46Brother iPrint&Scan cannot find my Brother machine (macOS)
- 47How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 48Media Type Mismatch or Media Mismatch
- 49Reduce Toner Consumption
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).