FAQs & Troubleshooting
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171 Results
- 1(Video) Load paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Replace Toner
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Jam Rear
- 6Load paper in the paper tray
- 7Jam Tray (1)
- 8(Video) Set up your Brother machine
- 9Jam Inside (With Video Instructions)
- 10I cannot print using my Brother machine on a wireless network (Mac)
- 11I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 12Jam 2-sided
- 13Manual Feed
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16Self-Diagnostic
- 17Delete print jobs from the print queue.
- 18(Video) Unpack your Brother machine
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20The printer status is Offline or Paused.
- 21Toner Low or Prepare New Toner Cartridge
- 22(Video) Load an Envelope (Manual Feed Slot)
- 23I cannot find some option in the Printing preferences. (For Windows)
- 242-sided Disabled
- 25TONER ENDED
- 26Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 27Reset the print server to the default factory settings.
- 28Print the Network Configuration Report
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 32Curled or wavy
- 33Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 35Replace Drum
- 36Turn the Toner Save Mode on or off.
- 37Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 38Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 39Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 40What is Toner Continue Mode?
- 41Discover the MAC address of the Brother network card
- 42Size Error DX or Size Error 2-sided
- 43Drum !
- 44Set up your Brother machine on a wireless network
- 45Toner specks
- 46My Brother machine could not be found over the network when I installed drivers on my PC.
- 47(Video) Connect the power cord
- 48I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 49What is AirPrint?
- 50Can I print from or scan to Android™ Smartphone?