FAQs & Troubleshooting
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172 Results
- 1(Video) Load paper
- 2Load paper in the paper tray
- 3Jam 2-sided
- 4(Video) Connect the power cord
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Jam Inside (With Video Instructions)
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Jam Tray (1)
- 10(Video) Load an Envelope (Manual Feed Slot)
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12(Video) Unpack your Brother machine
- 13Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15Turn the Toner Save Mode on or off.
- 16Add your Brother machine with AirPrint (macOS)
- 17Toner Low or Prepare New Toner Cartridge
- 18Print on envelopes, labels or thick paper from the Manual feed slot
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20Set up your Brother machine on a wireless network
- 21I cannot print using my Brother machine on a wireless network (Mac)
- 22How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 23Delete print jobs from the print queue.
- 24What is Brother iPrint&Scan?
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26My Brother machine could not be found over the network when I installed drivers on my PC.
- 27The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 28(Video) Replace Toner
- 29Cannot print after a Windows 10 update (June 2020)
- 30Enable the Brother machine's network interface.
- 31(Video) Set up your Brother machine
- 32What is AirPrint?
- 33Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 34How to identify your Operating System (OS).
- 35Can I print from or scan to Android™ Smartphone?
- 36Print both sides of paper or a booklet automatically
- 37Jam Rear
- 38What can happen if the wrong paper is used in your machine.
- 39Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 40I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 41I cannot find some options in the Print dialog box (macOS 11 or later)
- 42I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 43I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 44Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 46Change the printer driver settings (Windows/macOS)
- 47Self-Diagnostic
- 48What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 49What is the recommended paper?
- 50I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.