FAQs & Troubleshooting
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162 Results
- 1(Video) Load paper
- 2(Video) Replace Toner
- 3Jam Tray (1)
- 4Jam Rear
- 5What is Brother iPrint&Scan?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7(Video) Connect the power cord
- 8Jam Inside (With Video Instructions)
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10Load paper in the paper tray
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14(Video) Load an Envelope (Manual Feed Slot)
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17Replace Drum
- 18(Video) Set up your Brother machine
- 19(Video) Unpack your Brother machine
- 20The printer status is Offline or Paused.
- 21Can I print from or scan to Android™ Smartphone?
- 22Jam 2-sided
- 23(Video) Update the Driver or Firmware for your Brother machine
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 27Turn the Toner Save Mode on or off.
- 28Curled or wavy
- 29Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 30What is Toner Continue Mode?
- 31What is AirPrint?
- 32The machine prints unexpectedly or it prints garbage.
- 33Image skewed
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 38Change the printer driver settings (Windows/macOS)
- 39Toner Low or Prepare New Toner Cartridge
- 40What driver package format is supported by my Linux distribution?
- 41Cannot print after a Windows 10 update (June 2020)
- 42Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 43Envelope creases
- 44Wrinkles or creases
- 45What can happen if the wrong paper is used in your machine.
- 46What is the recommended paper?
- 47Add your Brother machine with AirPrint (macOS)
- 48Check the remaining ink or toner level (Linux)
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.