FAQs & Troubleshooting
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213 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2(Video) Load A4/Letter paper
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4(Video) Replace the Toner Cartridge
- 5(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 6(Video) Paper is Jammed inside the Machine
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8What is Brother iPrint&Scan?
- 9(Video) Unpack your Brother machine and install the toner cartridge
- 10(Video) Connect the cord
- 11I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Delete print jobs from the print queue.
- 14(Video) Paper is Jammed in the 2-sided Tray
- 15Reduce Toner Consumption
- 16(Video) Update the Driver or Firmware for your Brother machine
- 17(Video) Load an Envelope (Manual Feed Slot)
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19(Video) Cannot Detect
- 20Print both sides of paper or a booklet automatically
- 21Set up your Brother machine on a wireless network.
- 22Load Paper in the Paper Tray
- 23What is the recommended paper?
- 24Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 25Replace Drum
- 26After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28Set up a Brother machine and your mobile device on a wireless network
- 29Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 30I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Drum End Soon
- 33(Video) Paper is Jammed in the Back of the Machine
- 34(Video) Paper is Jammed in the Paper Tray
- 35What can happen if the wrong paper is used in your machine.
- 36Print on envelopes, labels or thick paper from the Manual feed slot
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 39Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 40(Video) Set up your Brother machine
- 41I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 42Manage Multiple Certificates
- 43The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 44What kind of envelopes and labels are recommended for printing?
- 45My Brother machine could not be found over the network when I installed drivers on my computer.
- 46Protect your Brother machine against unauthorised access over the network
- 47Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Self-Diagnostic
- 49Toner Low or Prepare New Toner Cartridge
- 50Reset Your Brother Machine