FAQs & Troubleshooting
Latest |
123 Results
- 5112/06/2019Uninstall printer drivers (Linux)
- 5224/04/2019Cancel print jobs using the printer control panel.
- 5327/03/2019Check the firmware version.
- 5424/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 5524/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 5624/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 5724/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 5820/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 5929/10/2018My Brother machine has no power.
- 6017/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6117/07/2018Poor fixing
- 6217/07/2018White lines across the page
- 6313/07/2018Ghost
- 6413/07/2018Hollow print
- 6507/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6630/03/2016(Video) Set up your Brother machine
- 6725/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 6825/03/2016Windows 10 Support Information
- 6925/03/2016What kind of envelopes and labels are recommended for printing?
- 7025/03/2016I cannot view the HTML format manual (web manual).
- 7125/03/2016Possible solutions for print quality issues
- 7225/03/2016Unpack the machine
- 7325/03/2016Load paper in the paper tray
- 7425/03/2016Connect the power cord
- 7525/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7625/03/2016What is the difference between the toner cartridge and the drum unit?
- 7725/03/2016Can I use AirPrint with my Brother machine?
- 7825/03/2016I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 7925/03/2016What is Toner Continue Mode?
- 8025/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 8125/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 8225/03/2016Can I print from or scan to Android™ Smartphone?
- 8325/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 8424/03/2016Print Unable or Print Unable XX
- 8524/03/2016Self-Diagnostic
- 8624/03/20162-sided Disabled
- 8724/03/2016TONER ENDED
- 8824/03/2016Clean the paper pick-up roller
- 8924/03/2016Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 9024/03/2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 9124/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 9224/03/2016Clean the drum unit
- 9324/03/2016Size Error DX or Size Error 2-sided
- 9424/03/2016Manual Feed
- 9524/03/2016The machine prints unexpectedly or it prints garbage.
- 9624/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 9724/03/2016Drum End Soon
- 9824/03/2016Toner specks
- 9924/03/2016Jam 2-sided
- 10024/03/2016Jam Rear