FAQs & Troubleshooting
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Popular |
123 Results
- 1(Video) Load A4/Letter paper
- 2Turn the Toner Save Mode on or off.
- 3Jam Inside (With Video Instructions)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Load paper in the paper tray
- 6(Video) Replace Toner
- 7(Video) Unpack your Brother machine and connect the power cord.
- 8(Video) Load an Envelope (Manual Feed Slot)
- 9Jam Rear
- 10Jam Tray (1)
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12What is Toner Continue Mode?
- 13Jam 2-sided
- 14Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16What is the recommended paper?
- 17(Video) Set up your Brother machine
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19What kind of envelopes and labels are recommended for printing?
- 20The printer status is Offline or Paused.
- 21I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 22Replace Drum
- 23Can I print from or scan to Android™ Smartphone?
- 24Change the printer driver settings (Windows/macOS)
- 25Print both sides of paper or a booklet automatically
- 26Envelope creases
- 27What can happen if the wrong paper is used in your machine.
- 28Delete print jobs from the print queue.
- 29How to identify your Operating System (OS).
- 30Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 31Size Error DX or Size Error 2-sided
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34Print on envelopes, labels or thick paper from the Manual feed slot
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Image skewed
- 37What is the difference between the toner cartridge and the drum unit?
- 38Adjust the Brother machine's Sleep Time setting
- 39Clear paper jams.
- 40What driver package format is supported by my Linux distribution?
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 43Toner Low or Prepare New Toner Cartridge
- 44In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 45Drum !
- 46Uninstall the drivers. (macOS 13 or greater)
- 47Wrinkles or creases
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50I cannot print from my computer via USB.
