FAQs & Troubleshooting
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136 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace the Toner Cartridge
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7(Video) Connect the cord
- 8I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 9(Video) Paper is Jammed in the 2-sided Tray
- 10(Video) Paper is Jammed in the Back of the Machine
- 11(Video) Unpack your Brother machine and install the toner cartridge
- 12(Video) Paper is Jammed in the Paper Tray
- 13Replace Drum
- 14Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 15Toner Low or Prepare New Toner Cartridge
- 16(Video) Paper is Jammed inside the Machine
- 17(Video) Load an Envelope (Manual Feed Slot)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19What is Toner Continue Mode?
- 20Load Paper in the Paper Tray
- 21How to identify your Operating System (OS).
- 22Change the printer driver settings (Windows/macOS)
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24(Video) Set up your Brother machine
- 25The printer status is Offline or Paused.
- 26(Video) Update the Driver or Firmware for your Brother machine
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28My Brother machine is unresponsive.
- 29Delete print jobs from the print queue.
- 30Cartridge Error
- 31Manual Feed
- 32Drum End Soon
- 33Envelope creases
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35LED Patterns and Indications
- 36Print on envelopes, labels or thick paper from the Manual feed slot
- 37Image skewed
- 38Brother iPrint&Scan cannot find my Brother machine (macOS)
- 39Where can I download Brother iPrint&Scan application for Mac?
- 40What is the difference between the toner cartridge and the drum unit?
- 41Clean the Paper Pick-up Rollers
- 42Poor fixing
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44Set Auto Power Off Mode
- 45Reset the Drum Counter
- 46Reduce Printing Noise
- 47(Video) Cannot Detect
- 48Print both sides of paper or a booklet automatically
- 49Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 50Drum !