FAQs & Troubleshooting
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164 Results
- 1(Video) Load paper
- 2Manual Feed
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4(Video) Replace Toner
- 5What is Brother iPrint&Scan?
- 6The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 7Delete print jobs from the print queue.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Load paper in the paper tray
- 10Jam Inside (With Video Instructions)
- 11(Video) Unpack your Brother machine
- 12(Video) Load an Envelope (Manual Feed Slot)
- 13Can I print from or scan to Android™ Smartphone?
- 14The printer status is Offline or Paused.
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Jam Rear
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 20I cannot find some options in the Print dialog box (macOS 11 or later)
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22My Brother machine could not be found over the network when I installed drivers on my PC.
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 26Turn the Toner Save Mode on or off.
- 27Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29Add your Brother machine with AirPrint (macOS)
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 33Toner Low or Prepare New Toner Cartridge
- 34Jam Tray (1)
- 35How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 38Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 39Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 40What is Toner Continue Mode?
- 41(Video) Set up your Brother machine
- 42(Video) Connect the power cord
- 43"Offline" appears on the Status Monitor.
- 44Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 45Cannot print after a Windows 10 update (June 2020)
- 46Wireless setup is requesting a WPS PIN to complete the setup
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 50Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.