FAQs & Troubleshooting
Popular |
186 Results
- 1The printer status is Offline or Paused.
- 2Printer does not recognize the HDD/Compact Flash.
- 3The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 4Install the built-in drivers (For Windows 8 and Windows 10)
- 5How to identify your Operating System (OS).
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7Change the printer driver settings (Windows/macOS)
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11What is the recommended paper?
- 12I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 13The machine does not print anything.
- 14What driver package format is supported by my Linux distribution?
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16How to setup the Printer RAMDISK.
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 19What is 'Secure Printing' and how do I use it? (for Windows users)
- 20What is a total paper input capacity of the HL-7000 series printers?
- 21What is the best printer driver to use-the PCL or BR-Script driver?
- 22Delete print jobs from the print queue.
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 25What kind of paper can I use?
- 26Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 27Can I print from or scan to Android™ Smartphone?
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 30Black spots appear all over the page. (poor fixing)
- 31How can I install the Web BRAdmin on Windows Server 2003?
- 32I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 33I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 34I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 35I cannot print from my computer via USB.
- 36The paper is skewed when it's printed.
- 37Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 38What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 39What kind of barcodes can I print?
- 40The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 41Printouts have a curl or wave.
- 42How do I install additional memory?
- 43My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 44I cannot install the driver when using the Driver Install Tool. (Linux)
- 45The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 46Large characters are printed incorrectly. (Linux)
- 47All print jobs are aborted and nothing is printed. (Linux)
- 48To install the printer driver easily using a tool. (Linux)
- 49A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 50How do I use the Quick Print Setup Utility?