FAQs & Troubleshooting
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228 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I print from or scan to Android™ Smartphone?
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6The printer status is Offline or Paused.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 9Jam Inside
- 10Jam MP Tray
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Turn the Toner Save mode on or off
- 13What is Brother iPrint&Scan?
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 16Jam Duplex
- 17Jam Rear
- 18Jam Tray 1 or Jam Tray 2
- 19Replace Fuser
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21Fuser Error or Self-Diagnostic
- 22What kind of paper can I use?
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 24Replace Laser
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28What is the recommended paper?
- 29Page skewed
- 30I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 31I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33Replace Drum
- 34Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 35Delete print jobs from the print queue.
- 36I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 37Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 38Manual Feed
- 39I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 40What is the BRAdmin Professional software used for?
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42Add your Brother machine with AirPrint (macOS)
- 43Cannot print after a Windows 10 update (June 2020)
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45I cannot print using my Brother machine on a wireless network (Windows)
- 46Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 47Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 48The print speed is slow.
- 49Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 50Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?