FAQs & Troubleshooting
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128 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Functions supported in the Windows 7 built-in drivers
- 3I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 4Change the printer driver settings (Windows/macOS)
- 5What is the BRAdmin Professional software used for?
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8Delete print jobs from the print queue.
- 9What is the recommended paper?
- 10What driver package format is supported by my Linux distribution?
- 11What is a "Generic PCL Driver"?
- 12What is UPnP and SSDP?
- 13Printouts have a curl or wave.
- 14Does NC-2200w work with Windows Vista?
- 15How to identify your Operating System (OS).
- 16I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 17Printouts have wrinkles or creases.
- 18How do I change the print server password?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 21I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 22What kind of paper can I use?
- 23What can happen if the wrong paper is used in your machine.
- 24How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 25The printed letters are slanted, positioned incorrectly.
- 26Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 29I cannot print from my computer via USB.
- 30Printouts (envelopes) have creases.
- 31Cannot print after a Windows 10 update (June 2020)
- 32Can I print from or scan to Android™ Smartphone?
- 33The paper is skewed when it's printed.
- 34In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 35What kind of memory can I use?
- 36Can I print from DOS applications?
- 37How do I factory reset the print server?
- 38My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 39Large characters are printed incorrectly. (Linux)
- 40Open the Control Panel (For Windows)
- 41The printer makes a grinding or clicking sound.
- 42Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 43I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 44The driver installation finished successfully but I cannot print. (Linux)
- 45Print command (cupswrapper) (Linux)
- 46I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 47The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 48I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 49The printer status is Offline or Paused.
- 50I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.