FAQs & Troubleshooting
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227 Results
- 1What is Brother iPrint&Scan?
- 2Replace Drum
- 3Jam Inside
- 4Jam Duplex
- 5Jam MP Tray
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Load paper in the paper tray
- 9Can I print from or scan to Android™ Smartphone?
- 10Jam Rear
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Replace Belt
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16Replace PF Kit xx
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18The printer status is Offline or Paused.
- 19Jam Tray 1 / Jam Tray 2
- 20Replace Toner
- 21Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 23Adjust color settings by using the custom setting in the printer driver
- 24Replace Fuser
- 25I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29Change the printer driver settings (Windows/macOS)
- 30Replace Laser
- 31I cannot print using my Brother machine on a wireless network (Windows)
- 32Print both sides of paper or a booklet automatically
- 33I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 34Turn the Toner Save Mode on or off.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Delete print jobs from the print queue.
- 37How to identify your Operating System (OS).
- 38Carry out calibration to improve the color density
- 39Can I print from DOS applications?
- 40Reset the network settings to the factory default
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42Uninstall printer drivers (Linux)
- 43Can I print on transparencies e.g. for overhead projectors?
- 44Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46Print Unable XX
- 47The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 48Unusable Device
- 49Cover is Open
- 50Replace WT Box