FAQs & Troubleshooting
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209 Results
- 1What is Brother iPrint&Scan?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Adjust color settings by using the custom setting in the printer driver
- 4Print on plain paper or bond paper from the Manual feed slot
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Turn the Toner Save Mode on or off.
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8The printer status is Offline or Paused.
- 9I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Jam Tray 1
- 12What kind of memory can I use?
- 13Can I print from or scan to Android™ Smartphone?
- 14Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 15The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 16Jam Inside
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 20The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 21The color of printouts are not what I expected.
- 22When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 23What can happen if the wrong paper is used in your machine.
- 24Protect your Brother machine against unauthorised access over the network
- 25Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 26What is the BRAdmin Professional software used for?
- 27What is the recommended paper?
- 28Print on envelopes, labels or thick paper from the Manual feed slot
- 29Cannot print after a Windows 10 update (June 2020)
- 30I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 31The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 32The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 33Jam Rear
- 34When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Open the Control Panel (For Windows)
- 37Can I print on transparencies e.g. for overhead projectors?
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40How to identify your Operating System (OS).
- 41I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 42I cannot connect to the print server using my web browser. What should I do?
- 43Change the length of time the machine will wait until it goes into Sleep Mode
- 44What driver package format is supported by my Linux distribution?
- 45Delete print jobs from the print queue.
- 46Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 47Print a web page from iPrint&Scan when using an Android™ mobile device.
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49Change the printer driver settings (Windows/macOS)
- 50WT Box End Soon