FAQs & Troubleshooting
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169 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The printer status is Offline or Paused.
- 3Print on plain paper or bond paper from the Manual feed slot
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5I cannot find some option in the Printing preferences. (For Windows)
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7How to identify your Operating System (OS).
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Turn the Toner Save Mode on or off.
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 11What kind of paper can I use?
- 12What is the recommended paper?
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14The paper is skewed when it's printed.
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16Install extra memory
- 17Print on envelopes, labels or thick paper from the Manual feed slot
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 20I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 21What can happen if the wrong paper is used in your machine.
- 22Check the Node Name of the Brother machine
- 23What driver package format is supported by my Linux distribution?
- 24No Belt Unit
- 25Belt End Soon
- 26Check the IP addresses of your PC and the Brother machine
- 27When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 28Drums End Soon/ Drum End Soon(X)
- 29What is the Network Shared printing?
- 30Verify the Brother machine connected to the Wired Network (For Windows)
- 31Can I print from or scan to Android™ Smartphone?
- 32I cannot print from my computer via network. (For Macintosh)
- 33Drum Error (Drum!)
- 34What kind of memory can I use?
- 35When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 36My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 37"Offline" appears on the Status Monitor.
- 38Adjust color settings by using the custom setting in the printer driver
- 39Create or view a XML Paper Specification document
- 40I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 41Install the built-in drivers (For Windows 8 and Windows 10)
- 42Can I print on transparencies e.g. for overhead projectors?
- 43Change the printer driver settings (Windows/macOS)
- 44WT Box End Soon
- 45No Paper
- 46Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 47Replace Belt unit
- 48Replace WT (waste toner) Box
- 49Jam Tray 1
- 50Envelope creases