FAQs & Troubleshooting
Popular |
148 Results
- 1I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3JAM INSIDE
- 4REPLACE TONER
- 5JAM DUPLEX
- 6The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 7REPLACE DRUM
- 8Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 9SERVICE CALL
- 10What driver package format is supported by my Linux distribution?
- 11TONER LOW
- 12The printer prints unexpectedly or it prints garbage data.
- 13What kind of paper can I use?
- 14What is Toner Continue Mode?
- 15Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 16JAM REAR
- 17I cannot find some option in the Printing preferences. (For Windows)
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19FUSER ERROR
- 20CARTRIDGE ERROR
- 21Print on labels and envelopes from the manual feed slot.
- 22Delete print jobs from the print queue.
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24What is the printable area per page?
- 25What is the recommended paper?
- 26Turn the Toner Save Mode on or off.
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29Change the printer driver settings (Windows/macOS)
- 30Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 31How do I print a Test page?
- 32JAM TRAY 1
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34DUPLEX DISABLED
- 35DRUM END SOON
- 36Page skewed
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39The printer status is Offline or Paused.
- 40Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 41Wrinkles or creases
- 42I cannot install the driver when using the Driver Install Tool. (Linux)
- 43"Offline" appears on the Status Monitor.
- 44Open the Status Monitor
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46How to identify your Operating System (OS).
- 47Can I print from or scan to Android™ Smartphone?
- 48Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- 49I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 50When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.