FAQs & Troubleshooting
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143 Results
- 51A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 52Open the Status Monitor
- 53I cannot find some option in the Printing preferences. (For Windows)
- 54Install the built-in drivers (For Windows 8 and Windows 10)
- 55The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 56What is Toner Continue Mode?
- 57Can I print from or scan to Android™ Smartphone?
- 58I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 59Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 60SIZE ERROR DX
- 61PRINT OVERRUN
- 62Can I use non-Brother or third party supplies with the Brother machine?
- 63Can I print from DOS applications? What printer driver emulation can be used?
- 64SERVICE CALL
- 65When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 66Clear paper jams.
- 67Turn the Toner Save Mode on or off.
- 68Page skewed
- 69I cannot install the driver when using the Driver Install Tool. (Linux)
- 70Cannot print after a Windows 10 update (June 2020)
- 71Paper size settings are unavailable when I print from OpenOffice (Linux)
- 72The downloaded driver's name is different from my machine's name. (Linux)
- 73I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 74Pre-Required Procedures (Linux)
- 75Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 76I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 77Windows 10 Support Information
- 78Clean the paper pick-up roller.
- 79When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 80In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 81Print a Printer Settings page.
- 82Line across the page
- 83Uninstall the Brother Software and Drivers (Windows)
- 84My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 85Large characters are printed incorrectly. (Linux)
- 86I am unable to print from a client PC to a printer on a print server. (Linux)
- 87To install the printer driver easily using a tool. (Linux)
- 88When printing with monochrome laser printer, the print position shifts. (Linux)
- 89I want to print using CUPS while keeping SELinux enabled. (Linux)
- 90Uninstall printer drivers (Linux)
- 91What is the difference between the toner cartridge and the drum unit?
- 92I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 93A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 94I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 95FUSER ERROR
- 96TONER ENDED
- 97DRUM STOP
- 98NO TONER
- 99NO PAPER T1
- 100The print speed is very slow when I use XML Paper Specification Printer Driver.