FAQs & Troubleshooting
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149 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Does NC-2200w work with Windows Vista?
- 3The printer status is Offline or Paused.
- 4The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 5The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 6How to identify your Operating System (OS).
- 7How do I change the print server password?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 10Change the printer driver settings (Windows/macOS)
- 11What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 12What is the BRAdmin Professional software used for?
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Protect your Brother machine against unauthorised access over the network
- 15The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 16How do I factory reset the print server?
- 17The printed letters are slanted, positioned incorrectly.
- 18Install the built-in drivers (For Windows 8 and Windows 10)
- 19Cannot print after a Windows 10 update (June 2020)
- 20Delete print jobs from the print queue.
- 21Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 22Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 23What kind of paper can I use?
- 24Printouts have wrinkles or creases.
- 25What can happen if the wrong paper is used in your machine.
- 26How do I disable the APIPA protocol?
- 27Print the Network Configuration List.
- 28Paper size settings are unavailable when I print from OpenOffice (Linux)
- 29My Brother machine misfeeds paper.
- 30Uninstall the drivers. (Mac OS X 10.5)
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 33What is the Network Shared printing?
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 36The paper is skewed when it's printed.
- 37I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 38How can I change the printer settings?
- 39When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 40What do the LED indications mean?
- 41I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 42What is the recommended paper?
- 43A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 44I cannot update the firmware.
- 45How do I print a list of the internal fonts?
- 46Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 47White lines appear across the page.
- 48What driver package format is supported by my Linux distribution?
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)