FAQs & Troubleshooting
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131 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 3Does NC-2200w work with Windows Vista?
- 4The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 7The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 8The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 9What driver package format is supported by my Linux distribution?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 12I cannot print from my computer via USB.
- 13How do I reprint the last print job?
- 14How can I change the printer settings?
- 15What can happen if the wrong paper is used in your machine.
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18How do I print a Test page?
- 19What do the LED indications mean?
- 20Replace the toner cartridge
- 21Cannot print after a Windows 10 update (June 2020)
- 22Delete print jobs from the print queue.
- 23The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 24How to identify your Operating System (OS).
- 25Change the printer driver settings (Windows/macOS)
- 26How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 27The printer prints unexpectedly or it prints garbage.
- 28What kind of paper can I use?
- 29Printouts have wrinkles or creases.
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31What is the printable area per page?
- 32What is the recommended paper?
- 33Install the built-in drivers (For Windows 8 and Windows 10)
- 34What is the Network Shared printing?
- 35My Brother machine misfeeds paper.
- 36The printer does not feed paper from the manual feed slot.
- 37Print a Printer Settings page.
- 38Printouts are faint.
- 39Uninstall the printer drivers (For Windows)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 42Can I print from or scan to Android™ Smartphone?
- 43I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 44I cannot print from my computer via network. (For Windows)
- 45The printer status is Offline or Paused.
- 46When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 47Print on both sides of the paper.
- 48How do I print envelopes from the manual feed slot in Windows® applications?
- 49How do I clear paper jams?
- 50How can I activate/deactivate the Toner Save Mode?