FAQs & Troubleshooting
Popular |
127 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Does NC-2200w work with Windows Vista?
- 4Can I print from or scan to Android™ Smartphone?
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6What kind of paper can I use?
- 7The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 8What is the printable area per page?
- 9Delete print jobs from the print queue.
- 10I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 12The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 13Cannot print after a Windows 10 update (June 2020)
- 14What are the expected yields of the consumables?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17Printouts have a curl or wave.
- 18The printed letters are slanted, positioned incorrectly.
- 19The paper is skewed when it's printed.
- 20What is the recommended paper?
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22Printouts have wrinkles or creases.
- 23The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 24"No response" error message appears, when updating the firmware. What should I do?
- 25Can I use non-Brother or third party supplies with the Brother machine?
- 26When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 27How can I clean the corona wire of the drum unit?
- 28Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 29How to identify your Operating System (OS).
- 30The printer prints unexpectedly or it prints garbage.
- 31When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 32How do I print envelopes from the manual feed slot in Windows® applications?
- 33What driver package format is supported by my Linux distribution?
- 34The printer status is Offline or Paused.
- 35I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 36My Brother machine misfeeds paper.
- 37My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 38I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 39How do I cancel print jobs using the printer control panel?
- 40All print jobs are aborted and nothing is printed. (Linux)
- 41I cannot print from my computer via network. (For Windows)
- 42How do I reprint the last print job?
- 43How can I change the printer settings?
- 44Drum Life End Soon
- 45Lines appears across the page.
- 46Print command (LPR) (Linux)
- 47I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 48Change the printer driver settings (Windows/macOS)
- 49What can happen if the wrong paper is used in your machine.
- 50How can I activate/deactivate the Toner Save Mode?