FAQs & Troubleshooting
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203 Results
- 1I cannot print from the MP Tray. Why?
- 2What kind of envelopes should I avoid?
- 3The machine does not print anything.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 7Print command (LPR) (Linux)
- 8Delete print jobs from the print queue.
- 9Can I print from or scan to Android™ Smartphone?
- 10Change the printer driver settings (Windows/macOS)
- 11The printer status is Offline or Paused.
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 15I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 16JAM TRAY 2
- 17Can I print using the IPP protocol on Windows XP?
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20What kind of labels and transparencies can I use?
- 21JAM MP TRAY
- 22I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 23My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 24What driver package format is supported by my Linux distribution?
- 25The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 26What kind of paper should I avoid?
- 27JAM DUPLEX
- 28What is the protocol specification of the NC-4100h Type 2 print server?
- 29Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 30I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 31What kind of memory can I use?
- 32How do I install the Lower Tray Unit? (LT-500)
- 33Paper size settings are unavailable when I print from OpenOffice (Linux)
- 34Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 35Cannot print after a Windows 10 update (June 2020)
- 36All print jobs are aborted and nothing is printed. (Linux)
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38I cannot print from my computer via USB.
- 39Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 40The paper is skewed when it's printed.
- 41The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 42In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 43Uninstall the drivers. (Mac OS X 10.5)
- 44What kind of paper can I use?
- 45JAM INSIDE
- 46I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 47What can happen if the wrong paper is used in your machine.
- 48What is the recommended paper?
- 49Large characters are printed incorrectly. (Linux)
- 50Install the built-in drivers (For Windows 8 and Windows 10)