FAQs & Troubleshooting
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157 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How to identify your Operating System (OS).
- 3What driver package format is supported by my Linux distribution?
- 4I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6The paper is skewed when it's printed.
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8Can I print from or scan to Android™ Smartphone?
- 9The printer status is Offline or Paused.
- 10Printouts have wrinkles or creases.
- 11Large characters are printed incorrectly. (Linux)
- 12Does NC-2200w work with Windows Vista?
- 13How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 14Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 17Using the PING command to troubleshoot problems.
- 18The printer prints unexpectedly or it prints garbage.
- 19Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 20The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 21How can I change the IP address?
- 22Printouts have a curl or wave.
- 23Install the built-in drivers (For Windows 8 and Windows 10)
- 24Output sheets are completely black.
- 25Cannot print after a Windows 10 update (June 2020)
- 26All print jobs are aborted and nothing is printed. (Linux)
- 27I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 28Uninstall printer drivers (Linux)
- 29Delete print jobs from the print queue.
- 30Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 31What can happen if the wrong paper is used in your machine.
- 32How do I install additional memory?
- 33Paper size settings are unavailable when I print from OpenOffice (Linux)
- 34In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 35Why are the alarm and data lights on?
- 36How do I upgrade the firmware of my Brother print server?
- 37When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 38How do I clean the inside of the printer and Drum Unit?
- 39Replace the drum unit.
- 40I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 41I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 42Functions supported in the Windows 7 built-in drivers
- 43What is the BROWNIE software?
- 44What kind of labels and transparencies can I use?
- 45What kind of envelopes should I avoid?
- 46How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 47How do I monitor the status of the printer?
- 48My Brother machine misfeeds paper.
- 49How can I install the Web BRAdmin on Windows Server 2003?
- 50I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?