FAQs & Troubleshooting
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128 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Install the built-in drivers (For Windows 8 and Windows 10)
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4Delete print jobs from the print queue.
- 5Change the printer driver settings (Windows/macOS)
- 6Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 7Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 8The machine does not print anything.
- 9Paper size settings are unavailable when I print from OpenOffice (Linux)
- 10The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 11Can I print from or scan to Android™ Smartphone?
- 12I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13What kind of envelopes should I avoid?
- 14How can I change the IP address using the ARP and PING commands?
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16What driver package format is supported by my Linux distribution?
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 19Functions supported in the Windows 7 built-in drivers
- 20How can I change the IP address?
- 21What is the recommended paper?
- 22Vertical black lines appear on the printout.
- 23I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 24I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 25How do I display the Quick Print Setup as a Toolbar?
- 26The downloaded driver's name is different from my machine's name. (Linux)
- 27Print command (LPR) (Linux)
- 28Uninstall printer drivers (Linux)
- 29Open the Control Panel (For Windows)
- 30What kind of labels and transparencies can I use?
- 31What kind of paper should I avoid?
- 32How do I monitor the status of the printer?
- 33Using the PING command to troubleshoot problems.
- 34What kind of paper can I use?
- 35Printouts have a curl or wave.
- 36Uninstall the printer drivers (For Windows)
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 39I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 40What is the difference between the toner cartridge and the drum unit?
- 41The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 42I cannot print from my computer via USB.
- 43None of the LEDs illuminate.
- 44In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 45Uninstall the drivers. (Mac OS X 10.5)
- 46I cannot install the driver when using the Driver Install Tool. (Linux)
- 47The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49Large characters are printed incorrectly. (Linux)
- 50Print command (cupswrapper) (Linux)