FAQs & Troubleshooting
Popular |
153 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What kind of envelopes should I avoid?
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4Printouts have wrinkles or creases.
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6Delete print jobs from the print queue.
- 7The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 8Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 9Print on envelopes.
- 10Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 11What kind of labels and transparencies can I use?
- 12I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 13The machine does not print anything.
- 14Cannot print after a Windows 10 update (June 2020)
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16The printer status is Offline or Paused.
- 17In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 18A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 19Can I print from or scan to Android™ Smartphone?
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21Change the printer driver settings (Windows/macOS)
- 22The paper is skewed when it's printed.
- 23I cannot print from Mac OS X.
- 24How do I perform a factory reset?
- 25What kind of paper can I use?
- 26My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 27None of the LEDs illuminate.
- 28How do I clean the inside of the printer and Drum Unit?
- 29Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 30How to identify your Operating System (OS).
- 31What is the Network Shared printing?
- 32Functions supported in the Windows 7 built-in drivers
- 33The printer prints unexpectedly or it prints garbage.
- 34Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 35Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 36What kind of memory can I use?
- 37I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 38Printouts have a curl or wave.
- 39Can I use non-Brother or third party supplies with the Brother machine?
- 40Printouts are with gray background.
- 41Printouts are faint.
- 42When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 43When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 44I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 45I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 46Pre-Required Procedures (Linux)
- 47Open the Control Panel (For Windows)
- 48Install the built-in drivers (For Windows 8 and Windows 10)
- 49I cannot print from my computer via USB.
- 50I cannot print from my computer via network. (For Macintosh)