FAQs & Troubleshooting
Latest |
150 Results
- 128/02/2024Uninstall the drivers. (macOS 13 or greater)
- 214/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 314/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 410/01/2024Turn the Toner Save Mode on or off.
- 510/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 627/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 708/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 801/06/2023Delete print jobs from the print queue.
- 916/05/2023I cannot print from my computer via USB.
- 1011/05/2023Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 1126/04/2023I cannot print from my computer via network. (For Macintosh)
- 1226/04/2023Check the IP addresses of your PC and the Brother machine
- 1319/04/2023I cannot install the Brother printer driver (macOS 11 or later)
- 1407/04/2023I cannot print using my Brother machine on a wireless network (Windows)
- 1527/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1627/03/2023Change the printer driver settings (Windows/macOS)
- 1727/03/2023The printer status is Offline or Paused.
- 1815/02/2023Verify the Brother machine connected to the Wireless Network (For Windows)
- 1915/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2014/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2114/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2219/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2319/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2413/12/2022Open the Status Monitor
- 2513/12/2022How to identify your Operating System (OS).
- 2630/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2710/08/2022A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 2809/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2930/06/2022Check the Node Name of the Brother machine
- 3023/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3109/06/2022Print a Printer Settings page.
- 3209/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3320/04/2022Uninstall the Brother Software and Drivers (Windows)
- 3414/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3524/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3617/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3722/12/2021Set up your Brother machine on a wireless network (Windows/macOS)
- 3814/12/2021Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 3914/12/2021Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 4014/12/2021Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 4115/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4210/11/2021Open the Control Panel (For Windows)
- 4314/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 4412/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4519/03/2021I get a TS error when trying to print on a wireless network.
- 4619/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4702/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4816/02/2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 4914/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5016/07/2020Cannot print after a Windows 10 update (June 2020)