FAQs & Troubleshooting
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150 Results
- 1(Video) Load A5 paper
- 2(Video) Load A4/Letter paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4What is Brother iPrint&Scan?
- 5(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Load paper in the paper tray
- 8Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 9Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 10The printer status is Offline or Paused.
- 11Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13What is Toner Continue Mode?
- 14(Video) Unpack your Brother machine
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16Can I print from or scan to Android™ Smartphone?
- 17Replace Toner
- 18Turn the Toner Save Mode on or off.
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 21Change the printer driver settings (Windows/macOS)
- 22Jam Inside
- 23Replace Drum
- 24Can I use non-Brother or third party supplies with the Brother machine?
- 25Important points you need to confirm before configuring your Brother machine for a wireless network.
- 26What driver package format is supported by my Linux distribution?
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Protect your Brother machine against unauthorised access over the network
- 29How to identify your Operating System (OS).
- 30Jam Tray
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 34Delete print jobs from the print queue.
- 35Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Print a web page from iPrint&Scan when using an Android™ mobile device.
- 37Can I use AirPrint with my Brother machine?
- 38Service Call
- 39What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 42My Brother machine could not be found over the network when I installed drivers on my PC.
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 45Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 46I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 47Enable the Brother machine's network interface.
- 48Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 49Uninstall the drivers. (macOS 13 or greater)
- 50Cannot print after a Windows 10 update (June 2020)
