FAQs & Troubleshooting
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341 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Downloading Optional Design Pattern Collection (My Collection Function)
- 3Mat, Cutting Blade and Material Combinations
- 4How to Activate the Calligraphy Kit
- 5If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 6List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 7E10005 appears on the computer screen.
- 8List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 9List of Error Messages for CanvasWorkspace (Others)
- 10E02006 appears on the computer screen.
- 11What should I do if the scanned and cut positions are misaligned?
- 12Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 13What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 14Can different types of material be attached to the same mat for cutting?
- 15How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 16How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 17E93001 appears on the computer screen.
- 18Data cannot be saved to a USB flash drive
- 19Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 20Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 21Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 22How to Use the Roll Feeder 2 Function [Video]
- 23Can multiple sheets of material be overlapped and attached to the mat?
- 24What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 25How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 26M5613201 appears on the Artspira app screen.
- 27How can I cleanly cut hard and thick materials?
- 28ErrS09 appears on the computer screen.
- 29E94004 appears on the computer screen.
- 30E10006 appears on the computer screen.
- 31E95002 appears on the computer screen.
- 32How do I update the software of the cutting machine?
- 33What is the lever (scanner lever) on the left side of the machine?
- 34How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 35"There are no patterns that can be detected." message appearing on the LCD. What does it mean?
- 36[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 37ErrS12 appears on the computer screen.
- 38ErrS10 appears on the computer screen.
- 39ErrS07 appears on the computer screen.
- 40E12004 appears on the computer screen.
- 41E10007 appears on the computer screen.
- 42E03006 appears on the computer screen.
- 43E95003 appears on the computer screen.
- 44E95001 appears on the computer screen.
- 45What type of cut files and projects containing cut data other than built-in patterns are available?
- 46Can tape other than masking tape be used to secure materials to the cutting mat?
- 47How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 48E12006 appears on the computer screen.
- 49E02003 appears on the computer screen.
- 50Half Cut (Kiss Cut) Settings