FAQs & Troubleshooting
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344 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Downloading Optional Design Pattern Collection (My Collection Function)
- 3Mat, Cutting Blade and Material Combinations
- 4List of Error Messages for CanvasWorkspace (Others)
- 5How to Activate the Calligraphy Kit
- 6“The entered text cannot be used.“ appears on the computer screen.
- 7How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 8List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 9N12001 appears on the computer screen.
- 10Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 11List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 12Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 13E03004 appears on the computer screen.
- 14Data cannot be transferred even though the machine number has been input. (M5622201)
- 15If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 16Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 17Scanning a Background Image (Background Scanning).
- 18E11006 appears on the computer screen.
- 19E00009 appears on the computer screen.
- 20How to create an account for CanvasWorkspace
- 21How to find the SSID (Network Name) and Network Key (Password)
- 22Can the cutting machine cut all materials automatically with the auto blade?
- 23What should I do if the scanned and cut positions are misaligned?
- 24ErrS12 appears on the computer screen.
- 25Attaching the Material/Peeling Off the Material
- 26Can multiple sheets of material be overlapped and attached to the mat?
- 27Can tape other than masking tape be used to secure materials to the cutting mat?
- 28Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 29About the contents and data treated by Artspira app
- 30The pattern transferred from the Artspira app does not appear on the screen of the machine
- 31Cutting with the Rotary Auto Blade [Video]
- 32How to Use the Roll Feeder 2 Function [Video]
- 33ErrS99 appears on the computer screen.
- 34Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 35About the Calligraphy Starter Kit
- 36E12003 appears on the computer screen.
- 37E95003 appears on the computer screen.
- 38E95002 appears on the computer screen.
- 39E95001 appears on the computer screen.
- 40Can paper be cut with the thin fabric auto blade (beige)?
- 41How should I make a pattern to be cut with the roll feeder?
- 42N93001 appears on the computer screen.
- 43E02003 appears on the computer screen.
- 44E00005 appears on the computer screen.
- 45List of Error Messages
- 46"Please register your machine." appears on the computer screen.
- 47Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 48"Connection Fail : Err-05" appears on the LCD Display Screen. What does it mean?
- 49How can CanvasWorkspace be installed or updated?
- 50"Cannot read the data. Get the PIN code again and register to the machine" appears on the LCD Display Screen. What does it mean?