FAQs & Troubleshooting
![]() |
Popular |
343 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2List of Error Messages for CanvasWorkspace (Others)
- 3Downloading Optional Design Pattern Collection (My Collection Function)
- 4Mat, Cutting Blade and Material Combinations
- 5How to Activate the Calligraphy Kit
- 6How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 7If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 8Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 9Can the cutting machine cut all materials automatically with the auto blade?
- 10List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 11What should I do if the scanned and cut positions are misaligned?
- 12Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 13Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 14Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 15Troubleshooting about the Mat
- 16Can different types of material be attached to the same mat for cutting?
- 17How to Use the Roll Feeder Function [Video]
- 18How can I cleanly cut hard and thick materials?
- 19ErrS90 appears on the computer screen.
- 20Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 21Can rough material be cut?
- 22Can an adhesive craft vinyl sheet be cut?
- 23Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 24FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 25The Calligraphy Font in the USB Flash Drive is Not Displayed
- 26How To Retrieve The Disney Pattern For The Roll Feeder
- 27What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 28Scanning a Background Image (Background Scanning).
- 29The pattern transferred from the Artspira app does not appear on the screen of the machine
- 30How to Use the Roll Feeder 2 Function [Video]
- 31“The entered text cannot be used.“ appears on the computer screen.
- 32ErrS51 appears on the computer screen.
- 33ErrS03 appears on the computer screen.
- 34E92002 appears on the computer screen.
- 35What type of cut files and projects containing cut data other than built-in patterns are available?
- 36Care and Maintenance (Cleaning the Trimmer Blade)
- 37Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 38What is the lever (scanner lever) on the left side of the machine?
- 39What type of material can be cut with the cutting machine?
- 40How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 41How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 42N11001 appears on the computer screen.
- 43E01002 appears on the computer screen.
- 44Where can I purchase any consumables or options for Brother Cutting Machine?
- 45About the Calligraphy Starter Kit
- 46Attaching the Material/Peeling Off the Material
- 47E12003 appears on the computer screen.
- 48E02005 appears on the computer screen.
- 49E95002 appears on the computer screen.
- 50E95001 appears on the computer screen.