FAQs & Troubleshooting
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342 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 4List of Error Messages for CanvasWorkspace (Others)
- 5How to Activate the Calligraphy Kit
- 6Downloading Optional Design Pattern Collection (My Collection Function)
- 7Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 8List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 9What should I do if the scanned and cut positions are misaligned?
- 10FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 11How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 12What is the lever (scanner lever) on the left side of the machine?
- 13How to create an account for CanvasWorkspace
- 14How to Use the Roll Feeder 2 Function [Video]
- 15How do I update the software of the cutting machine?
- 16How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 17An error appears when trying to import a DXF file.
- 18Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 19Data cannot be saved to the machine
- 20The pattern transferred from the Artspira app does not appear on the screen of the machine
- 21[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 22About the Calligraphy Starter Kit
- 23Troubleshooting about the Mat
- 24Care and Maintenance (Cleaning the Trimmer Blade)
- 25Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 26Can the cutting machine make half cuts/kiss cuts?
- 27How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 28Adjusting the Position of the Feed Roller
- 29“The entered text cannot be used.“ appears on the computer screen.
- 30ErrS24 appears on the computer screen.
- 31Can rough material be cut?
- 32How should I make a pattern to be cut with the roll feeder?
- 33What thickness of material can be cut with the cutting machine?
- 34What type of material can be cut with the cutting machine?
- 35How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 36N11001 appears on the computer screen.
- 37Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 38How to Calibrate the LCD Touchscreen Display
- 39Settings for Specific Functions
- 40The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 41M5613201 appears on the Artspira app screen.
- 42M4345001 appears on the Artspira app screen.
- 43ErrS25 appears on the computer screen.
- 44ErrS07 appears on the computer screen.
- 45E12003 appears on the computer screen.
- 46How Do I Perform Trial Cutting for Roll Feeder? (Test Cut)
- 47Can paper be cut with the thin fabric auto blade (beige)?
- 48How to Use the Roll Feeder Function [Video]
- 49How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 50E94002 appears on the computer screen.