FAQs & Troubleshooting
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341 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2List of Error Messages for CanvasWorkspace (Others)
- 3Mat, Cutting Blade and Material Combinations
- 4Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 5Downloading Optional Design Pattern Collection (My Collection Function)
- 6What should I do if the scanned and cut positions are misaligned?
- 7E11010 appears on the computer screen.
- 8How Do I Perform Trial Cutting for Roll Feeder? (Test Cut)
- 9How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 10If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 11Half Cut (Kiss Cut) Settings
- 12Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 13Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 14Can rough material be cut?
- 15List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 16E10004 appears on the computer screen.
- 17List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 18How do I update the software of the cutting machine?
- 19What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 20Can the cutting machine cut all materials automatically with the auto blade?
- 21How can I cleanly cut hard and thick materials?
- 22Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 23ErrS52 appears on the computer screen.
- 24E12004 appears on the computer screen.
- 25Can the cutting machine make half cuts/kiss cuts?
- 26Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 27How to Use the Roll Feeder Function [Video]
- 28N11001 appears on the computer screen.
- 29E03004 appears on the computer screen.
- 30List of Error Messages
- 31An error appears when trying to import a DXF file.
- 32Universal Pen Holder [Video]
- 33ErrS24 appears on the computer screen.
- 34E95001 appears on the computer screen.
- 35Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 36Can the cutting machine cut felt, leather and synthetic leather?
- 37How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 38N93001 appears on the computer screen.
- 39E00008 appears on the computer screen.
- 40How to Use the Roll Feeder 2 Function [Video]
- 41“The entered text cannot be used.“ appears on the computer screen.
- 42ErrS99 appears on the computer screen.
- 43ErrS12 appears on the computer screen.
- 44ErrS10 appears on the computer screen.
- 45ErrS07 appears on the computer screen.
- 46How to Activate the Calligraphy Kit
- 47E10007 appears on the computer screen.
- 48E95002 appears on the computer screen.
- 49What is the lever (scanner lever) on the left side of the machine?
- 50What type of material can be cut with the cutting machine?