FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the the versatile magnetic frame [Video instructions]
- 3How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 4How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 5How to set up the cap frame. [Video instructions]
- 6How to Embroider on Shoes. [Video instructions]
- 7How to use the Round frame (PRPRFK1) [Video instructions]
- 8How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 9How to Embroider on Bag. [Video instructions]
- 10How to Embroider on Pet Collar. [Video instructions]
- 11How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 12How to Embroider on Cap. [Video instructions]
- 13How to Embroider on Clothes. [Video instructions]
- 14How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 15How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 16Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 17Maintenance (Cleaning the bobbin case) [ Video ]
- 18How to set up the cap frame driver. [Video instructions]
- 19How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 20There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 21Maintenance (Cleaning around the needle plate)
- 22How do I thread the machine? (Threading the upper thread)
- 23Loops appear on the surface of the fabric when embroidering.
- 24"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 25How do I change the needle?
- 26How do I adjust the tension of the upper thread ?
- 27How do I adjust the tension of the bobbin thread ?
- 28How do I delete short stitches ?
- 29The bobbin thread breaks.
- 30Maintenance (Oiling the machine)
- 31"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 32Maintenance (Cleaning the thread paths of the upper threads)
- 33How do I check the thread tension ?
- 34Why does the upper thread keep breaking?
- 35When thread got tangled
- 36"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 37"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 38"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 39How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 40Maintenance (Cleaning the bobbin case)
- 41"Needle bar case home position error." message appears on the LCD. What does it mean?
- 42How do I install a bobbin into the machine?
- 43"Transmitting by USB" message appears on the LCD. What does it mean?
- 44"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 45"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 46"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 47"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 48Stabilizers (Backing)
- 49"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 50"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?