FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 3How to Embroider on Pet Collar. [Video instructions]
- 4How to use the Round frame (PRPRFK1) [Video instructions]
- 5How to Embroider on Shoes. [Video instructions]
- 6How to Embroider on Bag. [Video instructions]
- 7How to Embroider on Cap. [Video instructions]
- 8How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 9How to use the the versatile magnetic frame [Video instructions]
- 10How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 11How to set up the cap frame driver. [Video instructions]
- 12How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 13How to Embroider on Clothes. [Video instructions]
- 14Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 15There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 16Maintenance (Cleaning the bobbin case) [ Video ]
- 17How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 18How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 19How to set up the cap frame. [Video instructions]
- 20"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 21Maintenance (Cleaning around the needle plate)
- 22How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 23How do I attach or remove the embroidery frame ?
- 24How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 25How do I thread the machine? (Threading the upper thread)
- 26How do I adjust the tension of the bobbin thread ?
- 27Maintenance (Oiling the machine)
- 28Maintenance (Cleaning the bobbin case)
- 29"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 30Maintenance (Cleaning the thread paths of the upper threads)
- 31Nothing happens, even if the LCD display is pressed.
- 32How do I change the needle?
- 33How do I adjust the tension of the upper thread ?
- 34"Needle bar case home position error." message appears on the LCD. What does it mean?
- 35"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 36How do I install a bobbin into the machine?
- 37"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 38"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 39"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 40How do I delete short stitches ?
- 41The bobbin thread breaks.
- 42"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 43"OK to cancel embroidering?" message appears on the LCD. What does it mean?
- 44How do I embroider on small pieces of fabric ?
- 45"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appears on the LCD. What does it mean?
- 46"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 47"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 48"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 49There are needle cuts or holes in the garment.
- 50The machine is noisy while embroidering.