FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the the versatile magnetic frame [Video instructions]
- 3How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 4Maintenance (Cleaning around the needle plate) [ Video ]
- 5Maintenance (Oiling the machine) [ Video ]
- 6Introducing Brother My Stitch Monitor application
- 7Maintenance (Cleaning the bobbin case) [ Video ]
- 8How to Embroider on Cap. [Video instructions]
- 9How to Embroider on Shoes. [Video instructions]
- 10Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 11There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 12The monitoring app on the smart device receives the notification items I do not need.
- 13"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 14Maintenance (Clean the hook) [ Video ]
- 15The App shows the message "Settings screen".
- 16How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 17How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 18How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 19How to use the Round frame (PRPRFK1) [Video instructions]
- 20Data cannot be saved to the machine
- 21Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 22How to Embroider on Bag. [Video instructions]
- 23How to Embroider on Clothes. [Video instructions]
- 24How to Embroider on Pet Collar. [Video instructions]
- 25Maintenance (Cleaning around the needle plate)
- 26How to stop "Send usage information to help improve Brother products and services"
- 27The App shows the message "No Supported Machines Found".
- 28"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 29How do I embroider on small pieces of fabric ?
- 30"Select a pattern." message appears on the LCD. What does it mean?
- 31Introducing the Brother Artspira application
- 32How do I adjust the tension of the upper thread ?
- 33How do I adjust the tension of the bobbin thread ?
- 34"Failed to save file." message appears on the LCD. What does it mean?
- 35How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 36Data cannot be transferred even though the machine number has been input. (M5622201)
- 37"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 38"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 39"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 40How do I delete short stitches ?
- 41How do I check the thread tension ?
- 42How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 43Maintenance (Cleaning the thread paths of the upper threads)
- 44How to find the security information (SSID and network key) for your home network
- 45Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 46"Set the clock." message appears on the LCD. What does it mean?
- 47Maintenance (Clean the hook)
- 48"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 49How do I install the bobbin wound with thread?
- 50Stabilizers (Backing)