FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 3How to use the Round frame (PRPRFK1) [Video instructions]
- 4How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 5How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 6How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 7How to Embroider on Clothes. [Video instructions]
- 8How to Embroider on Pet Collar. [Video instructions]
- 9How to Embroider on Bag. [Video instructions]
- 10How to Embroider on Shoes. [Video instructions]
- 11How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 12How to use the the versatile magnetic frame [Video instructions]
- 13Maintenance (Cleaning the bobbin case) [ Video ]
- 14How to set up the cap frame. [Video instructions]
- 15How to set up the cap frame driver. [Video instructions]
- 16Maintenance (Cleaning around the needle plate) [ Video ]
- 17Maintenance (Oiling the machine) [ Video ]
- 18Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 19Maintenance (Clean the hook) [ Video ]
- 20Data cannot be transferred even though the machine number has been input. (M5622201)
- 21The App shows the message "Settings screen".
- 22How to Embroider on Cap. [Video instructions]
- 23"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 24Introducing Brother My Stitch Monitor application
- 25Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 26The App shows the message "No Supported Machines Found".
- 27"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 28There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 29Data cannot be saved to a USB flash drive
- 30Why does the upper thread keep breaking?
- 31How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 32Data cannot be saved to the machine
- 33The monitoring app on the smart device receives the notification items I do not need.
- 34"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 35Loops appear on the surface of the fabric when embroidering.
- 36How do I adjust the tension of the bobbin thread ?
- 37How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 38List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 39Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 40E92001 appears on the Artspira app screen.
- 41The pattern transferred from the Artspira app does not appear on the screen of the machine
- 42How to link accounts
- 43"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 44"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 45How do I attach or remove the embroidery frame?
- 46Maintenance (Cleaning the bobbin case)
- 47E96001 appears on the Artspira app screen.
- 48M2102501 appears on the Artspira app screen.
- 49"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 50Maintenance (Oiling the machine)