FAQs & Troubleshooting
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236 Results
- 1Stitches are skipped
- 2Tutorial videos on how to use the machine [Video instructions]
- 3Fabric puckers
- 4Using the embroidery needle plate cover
- 5Installing / replacing a battery in the dual purpose stylus
- 6The App shows the message "No Supported Machines Found".
- 7How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 8How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 9How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 10The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 11The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 12The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 13How to use the sewing guide function.
- 14Cannot thread the needle.
- 15Needle breaks.
- 16Fabric does not feed through the machine.
- 17How do I Play the MPEG-4 (MP4) Videos?
- 18How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 19How do I Align the Embroidering Position (Using the Built-In Camera)?
- 20How do I calibrate the setting of the camera needle position?
- 21How do I attach the Embroidery foot "W"?
- 22Combination of fabric, thread and needle
- 23The App shows the message "Settings screen".
- 24Bobbin thread does not wind neatly on the bobbin.
- 25Tips for sewing thin fabrics
- 26How to adjust the thread tension
- 27How to Create a stippling design. [My Design Center]
- 28How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 29How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 30The embroidery data does not be recognized with the embroidery machine.
- 31The needle contacts the needle plate.
- 32"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 33Loops appear on the surface of the fabric when embroidering
- 34How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 35How do I adjust thread tension for embroidering?
- 36How to use the 5 Groove Pin Tuck Foot. (Optional accessory : SA194 / F069) [Video instructions]
- 37How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 38How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 39How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 40How to use the Quilting Foot. (Optional accessory : SA129 / F005N, SA187 / F061) [Video instructions]
- 41How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 42Data cannot be saved to the machine
- 43Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 44How to attach the scanning frame. [My Design Center]
- 45"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 46The dual purpose stylus cannot be operated.
- 47A broken needle has fallen into the machine.
- 48The handwheel feels sluggish when it is turned.
- 49How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 50How to use the Bi-level Foot. (Optional accessory : SA103/F081, SA104/F082) [Video instructions]