FAQs & Troubleshooting
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237 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Tips for sewing thick fabrics
- 3Using the embroidery needle plate cover
- 4How to adjust the thread tension
- 5How do I hoop the fabric in the embroidery frame?
- 6Fabric puckers
- 7How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 8Tips for sewing thin fabrics
- 9How to use the Multi-purpose Screwdriver.
- 10About the threads and the bobbin case when embroidering
- 11How do I adjust thread tension for embroidering?
- 12Stitches are skipped
- 13The App shows the message "No Supported Machines Found".
- 14The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 15How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 16How do I Play the MPEG-4 (MP4) Videos?
- 17How do I Play the Tutorial Video?
- 18Combination of fabric, thread and needle
- 19How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 20The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 21How do I pull up the bobbin thread?
- 22Machine does not start to sew.
- 23How to use the sewing guide function.
- 24Upper thread breaks.
- 25The fabric feeds in the opposite direction.
- 26A broken needle has fallen into the machine.
- 27Basic procedure to sew stitches
- 28How do I adjust the presser foot pressure?
- 29Needle breaks.
- 30How to embroider an appliqué pattern [Video instructions]
- 31Introducing Brother My Design Snap application
- 32Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 33The machine does not make stitches
- 34How do I retrieve the embroidery pattern from the machine’s memory?
- 35How to use the Bobbin Work Kit. (Optional accessory : SABWRK1 / BWRK1) [Video instructions]
- 36How to use the Adjustable Zipper and Piping Foot. (Optional accessory : SA161 / F036N) [Video instructions]
- 37The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 38Loops appear on the surface of the fabric when embroidering
- 39Cannot thread the needle.
- 40Machine does not operate.
- 41Fabric does not feed through the machine.
- 42"Preventive maintenance is recommended" appears on the LCD.
- 43Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 44The bobbin thread cannot be pulled up.
- 45High-pitched sound while sewing
- 46How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 47How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 48The handwheel feels sluggish when it is turned.
- 49Introducing Brother My Stitch Monitor application
- 50Bobbin thread breaks