FAQs & Troubleshooting
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237 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Using the embroidery needle plate cover
- 3How to use the Multi-purpose Screwdriver.
- 4Stitches are skipped
- 5Tips for sewing thin fabrics
- 6How to adjust the thread tension
- 7Tips for sewing thick fabrics
- 8How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 9Fabric puckers
- 10How do I hoop the fabric in the embroidery frame?
- 11How do I adjust thread tension for embroidering?
- 12Basic procedure to sew stitches
- 13How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 14How do I Play the Tutorial Video?
- 15The needle contacts the needle plate.
- 16The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 17About the threads and the bobbin case when embroidering
- 18How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 19Upper thread breaks.
- 20How to embroider an appliqué pattern [Video instructions]
- 21The App shows the message "No Supported Machines Found".
- 22The handwheel feels sluggish when it is turned.
- 23Cannot thread the needle.
- 24Needle breaks.
- 25The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 26Combination of fabric, thread and needle
- 27The fabric feeds in the opposite direction.
- 28How do I Play the MPEG-4 (MP4) Videos?
- 29How do I adjust the presser foot pressure?
- 30"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 31How do I adjust a stitch width or length?
- 32The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 33Machine does not operate.
- 34How do I pull up the bobbin thread?
- 35Embroidery
- 36Embroidery unit does not operate.
- 37The bobbin thread cannot be pulled up.
- 38How do I clean the race?
- 39Fabric does not feed through the machine.
- 40How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 41Machine does not start to sew.
- 42How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 43How to use the stitch pattern explanation function.
- 44"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 45How to use the Cording Foot. (Optional accessory : SA110 / F013N, SA148 / F024N, SA157 / F019N, SA158 / F020N) [Video instructions]
- 46What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 47Introducing Brother My Design Snap application
- 48The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
- 49Cannot lower the presser foot with the presser foot lever
- 50Bobbin thread does not wind neatly on the bobbin.