FAQs & Troubleshooting
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149 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Using the embroidery needle plate cover
- 3How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 4How do I Play the MPEG-4 (MP4) Videos?
- 5How do I Play the Tutorial Video?
- 6How to use the Multi-purpose Screwdriver.
- 7The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 8How do I adjust thread tension for embroidering?
- 9How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 10The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 11How do I hoop the fabric in the embroidery frame?
- 12How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 13Embroidery unit does not operate.
- 14How do I get a lens calibration sheet?
- 15The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 16About the threads and the bobbin case when embroidering
- 17How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 18Bobbin thread does not wind neatly on the bobbin.
- 19The App shows the message "No Supported Machines Found".
- 20Stitches are skipped
- 21Embroidery
- 22How do I attach the Embroidery foot “W+” with LED pointer or “W”?
- 23Data cannot be saved to a USB flash drive
- 24The App shows the message "The calibration sheet cannot be detected."
- 25"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 26How to embroider an appliqué pattern [Video instructions]
- 27Introducing Brother My Design Snap application
- 28"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 29Bobbin thread breaks
- 30Embroidery pattern does not sew out correctly.
- 31How do I retrieve the embroidery pattern from the machine’s memory?
- 32The App shows the message "Embroidery positioning sticker not found".
- 33How do I clean the race?
- 34E96001 appears on the Artspira app screen.
- 35How to connect your machine and transfer data to Artspira
- 36"The safety device was activated since the main shaft motor seized. Is the thread tangled?" message appears on the LCD. What does it mean?
- 37How do I set the bobbin ?
- 38Introducing Brother My Stitch Monitor application
- 39The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
- 40Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 41How do I attach or remove the Embroidery Unit?
- 42What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 43List of Error messages for My Design Snap
- 44The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
- 45Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 46Fabric puckers
- 47How do I change the needle ?
- 48What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 49The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 50The App shows the message "The embroidery frame cannot be detected."