FAQs & Troubleshooting
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149 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to embroider an appliqué pattern [Video instructions]
- 3How to use the Multi-purpose Screwdriver.
- 4Loops appear on the surface of the fabric when embroidering
- 5Stitches are skipped
- 6How do I adjust thread tension for embroidering?
- 7Bobbin thread breaks
- 8How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 9List of Error messages for My Design Snap
- 10Embroidery pattern does not sew out correctly.
- 11How to Change Embroidering Order (My Connection) [Video]
- 12Introducing Brother My Stitch Monitor application
- 13Bobbin thread does not wind neatly on the bobbin.
- 14How do I hoop the fabric in the embroidery frame?
- 15Using the embroidery needle plate cover
- 16How do I Play the MPEG-4 (MP4) Videos?
- 17How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 18How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 19The App shows the message "The calibration sheet cannot be detected."
- 20How do I get a lens calibration sheet?
- 21About the threads and the bobbin case when embroidering
- 22The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 23Fabric puckers
- 24How do I retrieve the embroidery pattern from the machine’s memory?
- 25"Preventive maintenance is recommended" appears on the LCD.
- 26What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 27What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 28The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
- 29"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 30The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
- 31The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 32How do I save an embroidery pattern to a USB flash drive?
- 33How do I set the bobbin ?
- 34The pattern transferred from the Artspira app does not appear on the screen of the machine
- 35Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 36Embroidery unit does not operate.
- 37How do I save the embroidery patterns in the machine’s memory?
- 38Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 39The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."
- 40The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 41The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 42"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 43"Failed to save file." message appears on the LCD. What does it mean?
- 44"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 45"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 46How do I clean the race?
- 47Embroidery
- 48How to change the displayed language
- 49List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 50M3124301 appears on the Artspira app screen.