FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I select or display patterns according to the embroidery frame size?
- 3How do I adjust thread tension for embroidering?
- 4How do I hoop the fabric in the embroidery frame?
- 5How to use the Multi-purpose Screwdriver.
- 6How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 7Fabric puckers
- 8How do I adjust the sensitivity of the operation keys?
- 9Embroidery
- 10When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 11How do I change the font type in the embroidery pattern?
- 12Stitches are skipped
- 13How do I enter a line feed in the embroidery pattern?
- 14Where do I put the oil in my machine?
- 15How do I retrieve the patterns from the machine’s memory?
- 16How do I edit a single letter in the embroidery pattern?
- 17How do I remove or attach the presser foot ?
- 18"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 19"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 20"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 21"Preventive maintenance is recommended" appears on the LCD.
- 22Needle breaks.
- 23"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 24"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 25"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 26How do I thread the machine (Threading the upper thread)?
- 27"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 28"This USB media cannot be used." message appears on the LCD. What does it mean?
- 29Bobbin thread breaks
- 30How do I save the embroidery patterns in the machine’s memory?
- 31"F**" appears on the LCD. What does it mean?
- 32"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 33"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 34How do I change the needle ?
- 35How do I set the bobbin ?
- 36How do I wind the bobbin?
- 37"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 38"USB media error" message appears on the LCD. What does it mean?
- 39"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 40"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 41Upper thread breaks.
- 42How do I remove or attach the Embroidery foot ?
- 43"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 44"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 45"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 46"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 47"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 48"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 49When the thread became tangled under the bobbin winder seat
- 50How do I attach or remove the embroidery frame ?